Are you thinking to yourself, “why did my ADT bill go up? You aren’t alone, as many ADT users were shocked when they checked their most recent billing statements. Before you cancel your service, we recommend reading this article to learn why.
When your bill goes up, the most common reason is an annual rate increase announced by ADT. Fortunately, there are several ways to reduce your service costs to make it more affordable.
While it may be frustrating that your ADT bill went up, you don’t have to settle for an increased cost. This article will cover the potential reasons why your ADT bill went up and the standard monthly costs.
ADT Monthly Service Cost Overview
Before we cover why your ADT bill went up, we will cover the updated costs of ADT services (as of 2023). The following sections will cover the costs of the three primary ADT security system packages for residential customers.
Secure Home
The Secure Home package is ADT’s most basic security system option for customers. If you want a bare-bones home security option, this is enough for you. It includes standard window/door sensors and the ADT panel.
At the time of this article’s date, the costs of the Secure Home package are $45.99 per month for security monitoring. These costs don’t include the installation or equipment fees to the price per month.
If you have not paid off your ADT equipment, it will increase your monthly price until you pay it off in its full amount. Additionally, you can customize your security system and purchase additional equipment if necessary.
Smart Home
ADT’s Smart Home package is a step above the Secure Home package. Along with all the equipment from the previous package, you receive a smart door lock, smart plug, and access to the ADT Control App.
The price for this home security package is $49.99 per month for monitoring. If you buy the ADT equipment upfront, it will start at around $919 or $15.32 monthly for 60 months. The added ADT mobile application is often a selling point for customers.
Along with the included ADT equipment, you can add the following options for a fee:
- Glass Break Sensors
- Emergency Two-Button Panic
- Wireless Key Fob
- Indoor Alarm Siren
- Outdoor Siren And Strobe
- Smoke/Carbon Monoxide Detector
- Carbon Monoxide Detector
- Smoke Detector
- Flood Detector
- Temperature Sensor
- Smart LED Light Bulbs
- Garage Door Controller
- Additional Smart Plugs
- Additional Smart Door Locks
Video & Smart Home
The final package is ADT’s most elaborate option, which includes various home security equipment. This Video & Smart Home option features all equipment from the previous packages, with an HD indoor camera, video doorbell, and live video streams.
With these features, the Video & Smart Home package commands a price tag of $57.99 per month. If you want the functionality of high-quality security cameras and livestreams, this is a great choice.
Additionally, when you purchase this package, you will not have to pay for the equipment costs of the video doorbell. ADT includes this video doorbell product for free in their Video & Smart Home packages.
Can ADT Raise Their Monthly Prices?
According to the ADT Terms and Conditions, “ADT has the right to increase the annual service charge at any time after the first year.” After your first contract year, ADT may raise your monitoring rates to a higher price.
However, ADT must send you a 30-day notice that they will increase your monitoring contract rates. If you object to this increase, you can contact ADT with your notification of contract termination.
If you read the ADT Terms and Conditions, you will see a phrase that should catch your eye. Below is an excerpt from the official ADT website:
“If I object in writing to the increase within thirty (30) days of receiving notice of the increase, and if ADT does not waive the increase, then I may terminate this Contract effective thirty (30) days after ADT’s receipt of my written notice of termination.”
When you read closely, you can see that it states that ADT may completely waive the increase to your monitoring contract. If you want to lower your ADT bill, you can submit a termination letter and contact ADT customer support.
You May Also Like: How to Cancel Your ADT Contract
How Do You Reduce Your ADT Bill?
If ADT hasn’t requested an increase in monitoring costs, you may still be eligible for a discount. ADT offers loyalty discounts for some customers who have used their services for more than 12 months.
Customers can also consult with ADT support about their potential discount options as newer users. While customer service can sometimes be difficult to work with, they often compromise to lower monthly costs.
Frequently Asked Questions
ADT occasionally adjusts its monitoring costs due to operational expenses and technological enhancements. In some cases, ADT will lower the costs of some plans if they do not meet customer demands. You can see the current costs of ADT services by visiting their official website.
When your ADT contract ends, you typically continue service on a month-to-month contract basis. You may renegotiate terms or explore other options for security system providers. Contact ADT customer support to discuss renewal terms, potential service changes, or cancellation procedures.
An increase in your ADT invoice may be due to additional services, equipment upgrades, or changes in monitoring fees. Additionally, local, state, and federal taxes may be added to the service costs to meet regulations. Review the invoice details and contact ADT’s customer service for clarification.
Conclusion
If you were wondering, “why did my ADT bill go up?” we hope this answers your question. While it can be frustrating to have an increase in monitoring costs, you do have the option to lower it.
Do you have any more questions about ADT billing increases? Let us know in the comments!